$64,000.00-$161,000.00; not specified; not specifi...
On-site
Initiating automotive services and repairs
Verifying warranty and service contract coverage
Developing estimates and writing repair orders
Montclair Acura is seeking Automotive Service Advisors to act as the primary point of contact between customers and technicians, ensuring clear communication about vehicle services and repairs. The ideal candidates will have experience in a service advisor role or as an automotive technician and must demonstrate strong customer service skills
Job Summary
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, 401(k) Retirement Plan, and Vehicle Purchase Discounts are among the benefits offered.
Matching Summary
Match Score: 85
Montclair Acura is seeking Automotive Service Advisors to act as the primary point of contact between customers and technicians, ensuring clear communication about vehicle services and repairs. The ideal candidates will have experience in a service advisor role or as an automotive technician and must demonstrate strong customer service skills.
Salary
$64,000.00-$161,000.00; Not specified; Not specified
Skills & Requirements
Must-have
Initiating automotive services and repairs
Verifying warranty and service contract coverage
Developing estimates and writing repair orders
Maintaining customer records
Communicating between customer and technician
Administering manufacturer warranty
Keeping customer informed of service specials
Nice-to-have
Earning customers for life
Team player focused on exemplary service
Key Requirements
Previous Service Advisor experience preferred
Prior experience as an automotive technician a plus
Basic mechanical understanding of an automobile
Acceptable driving record and valid driver's license