Customer Engagement Manager

Kaarya LLC

Remote
Base: $70,000; bonus/equity: bonus depending on ex...
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Client relationship management
Data-backed strategy development
Automotive fixed operations expertise
** Kaarya LLC is seeking a Customer Engagement Manager to enhance client relationships and drive platform adoption within the automotive industry. The role requires a strong background in automotive fixed operations and a commitment to customer success, with a focus on building trust and delivering measurable results. **

Job Summary

  • At myKaarma, we’re redefining fixed ops solutions for automotive dealership service centers with a seamless SaaS platform that connects dealerships and vehicle owners.
  • This role requires owning a book of business, driving platform adoption, and delivering client success with accountability while collaborating strategically across teams.
  • myKaarma offers a comprehensive Total Rewards package including flexible work environment, health and wellness benefits, generous time off, and a competitive starting salary.

Matching Summary

Match Score: 75

** Kaarya LLC is seeking a Customer Engagement Manager to enhance client relationships and drive platform adoption within the automotive industry. The role requires a strong background in automotive fixed operations and a commitment to customer success, with a focus on building trust and delivering measurable results. **

Salary

Base: $70,000; Bonus/Equity: Bonus depending on experience; Benefits: Comprehensive medical, dental, vision, life, disability, wellness stipends, generous vacation

Skills & Requirements

Must-have

  • Client relationship management
  • Data-backed strategy development
  • Automotive fixed operations expertise
  • Remote client consultations
  • Performance monitoring and improvement
  • Cross-team collaboration
  • High ownership and multitasking

Nice-to-have

  • Change management frameworks
  • Start-up and growth environment experience
  • Strategic problem solving
  • Growth mindset and continuous improvement
  • Exceptional communication skills
  • Mission-driven mentality
  • Resilience in challenging situations

Key Requirements

  • 4–8 years relevant automotive industry experience
  • Bachelor’s or Master’s degree
  • Deep knowledge of automotive fixed operations lifecycle
  • Experience in fixed ops leadership or consulting
  • Familiarity with change management frameworks
  • Strong analytical and communication skills
  • Ability to work autonomously

Work Rights

Work authorization considered case-by-case

Sponsorship: available

Tailored Resume

Cover Letter