Not specified; not specified; comprehensive benefi...
Hybrid
High school diploma or ged required
1-3 years customer service experience
Strong english verbal and written skills
The Customer Service Representative is responsible for day-to-day tasks related to customer account administration within AvalonBay's inbound call center
Job Summary
The Customer Service Representative is responsible for day-to-day tasks related to customer account administration within AvalonBay's inbound call center.
Associates must resolve customer inquiries regarding payments and account issues while maintaining schedule adherence and productivity standards.
The company offers comprehensive benefits including health, dental, vision, 401(k) with match, and a 20% discount on apartment homes.
Matching Summary
The Customer Service Representative is responsible for day-to-day tasks related to customer account administration within AvalonBay's inbound call center.
Salary
Not specified; Not specified; Comprehensive benefits including health, dental, vision, 401(k), paid vacation, holidays, tuition reimbursement, and employee stock purchase plan
Skills & Requirements
Must-have
High school diploma or GED required
1-3 years customer service experience
Strong English verbal and written skills
Basic math proficiency required
Data entry and Microsoft Excel experience
Hardwired internet connection mandatory
Nice-to-have
Previous hybrid work experience preferred
Prior call center experience preferred
Ability to navigate multiple systems simultaneously