Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally
Job Summary
Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally.
On a daily basis, you will perform a wide range of project- and service-related tasks for our customers.
This position will be focused on ANDRITZ VIB profilers, as well as other products for SMART products for the Pulp Mill, Stock Preparation area, and board and paper machines.
Matching Summary
Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally.
Skills & Requirements
Must-have
installing and commissioning new systems
resolving technical issues for customers
subject matter expert for SMART Products
customer satisfaction for SMART product customers
travel across North America
Nice-to-have
passionate about technology
helping customers solve complex issues
opportunity to learn and grow
Key Requirements
Associate's degree in electronics, engineering, mechatronics or related field preferred
Minimum of 5 years of experience in customer service or technical support roles
Understanding of the pulp and paper manufacturing process is preferred
Experience with data communications links between PLC and DCS
Excellent customer service and communication skills
Strong problem-solving and troubleshooting skills
Experience with instrumentation and electrification
Ability to work independently as well as in a team environment