Representante De Servicio Al Cliente

Impervadns

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Customer order creation and expediting
Customer inquiry and problem resolution
Customer records and delivery schedules administration
** The job posting is for a Customer Service Representative at Impervadns, a company that values customer success, innovation, collaboration, inclusion, candor, and integrity. The role involves managing customer orders, coordinating with various departments, and addressing customer inquiries to ensure satisfaction. **

Job Summary

  • The company fosters a culture that unifies, embraces uniqueness, and positions for long-term success through a common set of values.
  • Key responsibilities include creating and expediting customer orders, coordinating maintenance of the Master Demand Schedule, and researching/addressing customer inquiries.
  • The role involves interfacing with internal and external customers for order processing, invoicing, quoting, and return goods activity, requiring excellent customer service and organizational skills.

Matching Summary

Match Score: 75

** The job posting is for a Customer Service Representative at Impervadns, a company that values customer success, innovation, collaboration, inclusion, candor, and integrity. The role involves managing customer orders, coordinating with various departments, and addressing customer inquiries to ensure satisfaction. **

Skills & Requirements

Must-have

  • customer order creation and expediting
  • customer inquiry and problem resolution
  • customer records and delivery schedules administration
  • return goods coordination
  • product technical information dissemination

Nice-to-have

  • focus on customer success
  • create better solutions
  • interact respectfully
  • open and honest communication
  • do the right things

Key Requirements

  • Bachelor's in marketing, Business or related field
  • 1-3 years customer service experience
  • 1-3 years manufacturing experience
  • APICS (CPIM) certification desired or required within 24 months
  • Experience with complex enterprise and production management software
  • Ability to read and interpret contracts and specifications sheets

Work Rights

Not specified

Tailored Resume

Cover Letter