Service & Engagement Team Leader - Northwestern Houston, Tx
Target Inc
Houston, TX, United States
Base: $22.00 - $24.00 ph; full range: $22.00 - $37...
On-site
Guest experience commitments
Team member accountability
Sales goals and business reporting
The role of a Service and Engagement Team Leader provides skills in guest service fundamentals, guest engagement, problem-solving, and retail business fundamentals
Job Summary
The role of a Service and Engagement Team Leader provides skills in guest service fundamentals, guest engagement, problem-solving, and retail business fundamentals.
Responsibilities include consistently delivering guest experience commitments, leading a team of Guest Advocates, and understanding sales goals to plan and execute daily workload.
Target offers eligible team members comprehensive health benefits, 401(k), employee discount, and paid time off.
Matching Summary
The role of a Service and Engagement Team Leader provides skills in guest service fundamentals, guest engagement, problem-solving, and retail business fundamentals.
Salary
Base: $22.00 - $24.00 per hour; Full range: $22.00 - $37.40 per hour; Benefits: Comprehensive health benefits, 401(k), employee discount, paid sick leave, paid holidays, paid vacation
Skills & Requirements
Must-have
guest experience commitments
team member accountability
sales goals and business reporting
leading hourly team members
ethical conduct and compliance
Nice-to-have
valuing diverse voices
positive team and guest-centric culture
flexible work schedule
Key Requirements
High school diploma or equivalent
Must be at least 18 years of age
Lead and hold others accountable
Ability to communicate on multiple frequency devices