Operations Client Service, Avp

State Street Corporation

$65,000 - $113,750 annual; not specified; comprehe...
Not specified
Client-facing role
Manage complex business queries
Cross-client subject matter expert
State Street Corporation is seeking an Operations Client Service AVP to manage complex client relationships and enhance the client experience through effective problem resolution and change management. The role requires strong communication skills, a background in financial services, and the ability to lead collaboratively across various internal functions

Job Summary

  • High visibility client-facing role managing complex business queries and supporting a variety of client business management responsibilities.
  • The role requires proficiency on Enterprise platforms to function as a cross-client subject matter expert with extensive interaction across all internal support functions to enhance the State Street client experience.
  • Employees are eligible to participate in State Street’s comprehensive benefits program, which includes our retirement savings plan (401K) with company match; insurance coverage; paid-time off; and access to our Employee Assistance Program.

Matching Summary

Match Score: 85

State Street Corporation is seeking an Operations Client Service AVP to manage complex client relationships and enhance the client experience through effective problem resolution and change management. The role requires strong communication skills, a background in financial services, and the ability to lead collaboratively across various internal functions.

Salary

$65,000 - $113,750 Annual; Not specified; Comprehensive benefits program

Skills & Requirements

Must-have

  • Client-facing role
  • Manage complex business queries
  • Cross-client subject matter expert
  • Enhance client experience
  • Enterprise platform proficiency

Nice-to-have

  • Influence senior management
  • Collaborate with operations
  • Recommend best practices
  • Company-wide impact

Key Requirements

  • 6-8 years financial services experience
  • Strong collaboration and influencing skills
  • Strong written and communication skills
  • Ability to present to clients and senior management
  • Strong sense of ownership and leadership

Work Rights

Not specified

Tailored Resume

Cover Letter