When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other
Job Summary
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.
Assists with product problem management within an assigned territory or industry; Maximizes Customer Loyalty while minimizing the commercial impact of customer complaints related to products, applications, and maintenance requirements thru appropriate and timely use of resources including Goodwill.
Collaborate internally with business partners to deliver product defect fixes for our end users in partnership with our dealers.
Matching Summary
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.
Skills & Requirements
Must-have
Customer Focus and Service Excellence
Technical Guidance and Counseling
Product Defect Fixes Collaboration
Dealer Product Problem Management
Nice-to-have
Building dealer technical capabilities
Minimizing commercial impact of complaints
Creating stronger, more sustainable communities
Key Requirements
Bachelor Degree in Mechanical Engineering
Strong technical knowledge of mining equipment
Understanding of mechanical and hydraulic powertrain systems