Outpatient Scheduling Coordinator - 40hrs/day Shift

621

Northampton, MA, US
Base: $18.78 - $26.80phly; bonus/equity: not speci...
Fully remote
High school diploma or equivalent
2-3 years medical office experience
Accurate demographic and insurance data entry
The Outpatient Scheduling Coordinator position at Cooley Dickinson Hospital, part of the Mass General Brigham system, seeks a candidate with experience in medical scheduling and patient registration to manage outpatient appointments. The role emphasizes strong customer service skills and attention to detail, with responsibilities including verifying patient information and managing scheduling workflows

Job Summary

  • The Outpatient Scheduling Coordinator is responsible for performing patient appointment scheduling for various departments hospital wide.
  • This position requires accurate registration of all patients including verifying demographic and correctly choosing the appropriate insurance plan.
  • Candidates must have excellent customer service skills and the ability to exercise judgment in dealing with sensitive, confidential information.

Matching Summary

Match Score: 85

The Outpatient Scheduling Coordinator position at Cooley Dickinson Hospital, part of the Mass General Brigham system, seeks a candidate with experience in medical scheduling and patient registration to manage outpatient appointments. The role emphasizes strong customer service skills and attention to detail, with responsibilities including verifying patient information and managing scheduling workflows.

Salary

Base: $18.78 - $26.80/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • 2-3 years medical office experience
  • Accurate demographic and insurance data entry
  • Strong customer service and communication skills
  • Ability to handle high volume of calls

Nice-to-have

  • Experience working with Epic scheduling system
  • Knowledge of referral triage processes
  • Detail-oriented approach to sensitive information
  • Ability to translate patient requests into actions
  • Flexibility to work extra shifts when needed

Key Requirements

  • High school diploma required
  • 2-3 years related healthcare work experience
  • Epic experience preferred (2-3 years)

Work Rights

Not specified

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