The role encompasses soft services management including handling all administrative activities like maintenance of office equipment, Housekeeping, Healing Room, Mail Room, Key Room, Concierge Desk, and maintenance of office Horticulture & Pest control
Job Summary
The role encompasses soft services management including handling all administrative activities like maintenance of office equipment, Housekeeping, Healing Room, Mail Room, Key Room, Concierge Desk, and maintenance of office Horticulture & Pest control.
Candidates will be responsible for monitoring Service Now workflows, coordinating logistical preparations for client conferences, and conducting routine site walks to ensure high cleanliness standards and safety protocols.
JLL empowers employees to shape a brighter future by combining world-class services, advisory, and technology while committing to hiring talented people to thrive and grow meaningful careers.
Matching Summary
The role encompasses soft services management including handling all administrative activities like maintenance of office equipment, Housekeeping, Healing Room, Mail Room, Key Room, Concierge Desk, and maintenance of office Horticulture & Pest control.
Skills & Requirements
Must-have
Soft services management including housekeeping
ServiceNow workflow monitoring and operations
Vendor performance assessment and coordination
Staff attendance auditing and grooming inspections
Monthly invoice processing and validation
Safety protocol enforcement and regulatory compliance
Event setup execution and logistical coordination
Nice-to-have
Experience in commercial real estate facilities
Strong communication skills for client relations
Ability to manage multiple vendor relationships
Proficiency in preparing management reports
Knowledge of OPEX budget preparation inputs
Key Requirements
Experience in facility or soft services management
Ability to process monthly invoices and validate payments
Knowledge of vendor contract compliance and SLA tracking
Proficiency in using ServiceNow and WPI systems
Capability to conduct staff training and recruitment interviews