Your role is therefore crucial for our business purpose to help our customers succeed
Job Summary
Your role is therefore crucial for our business purpose to help our customers succeed.
Your understanding of recruitment systems and processes will enable you to position yourself as a trusted advisor to clients.
Using data, you will draw insight on client performance and identify where there is opportunity to drive further product adoption or remove retention risk.
Matching Summary
Your role is therefore crucial for our business purpose to help our customers succeed.
Skills & Requirements
Must-have
Build positive customer relationships
Drive platform adoption
Ensure customer value realization
Focus on onboarding, delivery, and retention
Offer strategic consultations
Gather customer feedback for internal teams
Nice-to-have
Strong curiosity for customer happiness
Experience in facilitation and consulting
Proven track record of positive relationships
Effective communication and influence skills
Keen curiosity about recruitment industry
Key Requirements
Bachelor's degree from any major
Minimum 3+ years of experience in Key Account Manager or Relationship Manager role
Minimum 5 years of total relevant professional experience (for HR/Customer Service backgrounds)
Analytical skills for client engagement
Experience in tailoring training and consulting programs