The NICE Technical Architect is responsible for architecting, designing, and delivering scalable NICE CXone platform solutions while leading a team of consultants
Job Summary
The NICE Technical Architect is responsible for architecting, designing, and delivering scalable NICE CXone platform solutions while leading a team of consultants.
This role involves end-to-end ownership of technical delivery, collaboration with onsite and client stakeholders, and driving innovation and growth within the NICE practice.
The architect will play a key role in solution engineering, pre-sales, and ensuring high-quality project execution.
Matching Summary
The NICE Technical Architect is responsible for architecting, designing, and delivering scalable NICE CXone platform solutions while leading a team of consultants.
Skills & Requirements
Must-have
NICE CXone platform expertise
CCaaS solutions
CXone Studio
contact center workflows
omnichannel contact center technologies
ASP.NET, C#, XML, Web Services
Nice-to-have
high energy
adaptability
problem-solving mindset
practice growth
knowledge-sharing initiatives
Key Requirements
10+ years experience in customer experience/contact center technology
3+ years experience in NICE CXone and UC environments
6+ years software development experience in real-time systems