Excellent verbal and written english communication
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JLL is seeking a Telephony & Reporting Subject Matter Expert in Taguig, Philippines, to provide comprehensive contact center services and technical support for telephony systems. The ideal candidate should possess strong communication skills, advanced knowledge of telephony systems, and proficiency in data analysis tools.
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Job Summary
The role involves managing comprehensive contact center services for over 100 global clients specializing in facility management.
Candidates will be responsible for installing, configuring, and maintaining telephony systems including PBX, VoIP, and unified communications platforms.
JLL is committed to hiring talented people and empowering them with resources to enhance their health, financial, and personal well-being.
Matching Summary
Match Score: 75
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JLL is seeking a Telephony & Reporting Subject Matter Expert in Taguig, Philippines, to provide comprehensive contact center services and technical support for telephony systems. The ideal candidate should possess strong communication skills, advanced knowledge of telephony systems, and proficiency in data analysis tools.
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Skills & Requirements
Must-have
Advanced MS Office Suite proficiency
Strong Excel pivot tables and charts skills
Excellent verbal and written English communication