The Four Seasons Hotel Miami is searching for a full time Reservations Agent responsible for selling the hotel and ensuring guest satisfaction through effective reservation management
Job Summary
The Four Seasons Hotel Miami is searching for a full time Reservations Agent responsible for selling the hotel and ensuring guest satisfaction through effective reservation management.
The role offers competitive salary and wages, medical, dental and vision insurance, 401(k) retirement plan, paid time off and holiday pay, excellent training and development opportunities, and complimentary accommodations and meals.
Four Seasons is committed to a world-class employee experience and company culture that values genuine heart and exceptional guest experiences.
Matching Summary
The Four Seasons Hotel Miami is searching for a full time Reservations Agent responsible for selling the hotel and ensuring guest satisfaction through effective reservation management.
Salary
Base: Competitive Salary & Wages; Bonus/Equity: Not specified; Benefits: Medical, Dental and Vision insurance, 401(k) Retirement Plan, Paid Time Off and Holiday Pay
Skills & Requirements
Must-have
incoming reservations call handling
reservation coordination and processing
guest complaint management
proficient computer and software skills
fluent English communication
multi-shift availability including weekends
Nice-to-have
hotel experience in reservations or front office
strong interpersonal communication
ability to handle multiple tasks
crisis management response
teamwork and professional conduct
Key Requirements
must be fluent in English
ability to work all shifts including weekends and holidays