Customer Success Manager

REA

Hybrid
Customer lifecycle management
Customer retention strategies
Product adoption and training
As the Customer Success Manager, you play a pivotal role in driving long-term success and retention for our small-to-mid-sized customer base

Job Summary

  • As the Customer Success Manager, you play a pivotal role in driving long-term success and retention for our small-to-mid-sized customer base.
  • You’ll be responsible for delivering Realtair’s long term Customer Success strategy to drive adoption, retention and advocacy.
  • The physical, mental, emotional and financial health of our people is something we’ll never stop caring about.

Matching Summary

As the Customer Success Manager, you play a pivotal role in driving long-term success and retention for our small-to-mid-sized customer base.

Skills & Requirements

Must-have

  • Customer lifecycle management
  • Customer retention strategies
  • Product adoption and training
  • Risk mitigation planning
  • Achieve monthly KPIs

Nice-to-have

  • High performance and care culture
  • Purpose driven and collaborative
  • Innovation and impact
  • Energy and passion for service

Key Requirements

  • Minimum 2+ years experience
  • Experience in Technology or Realestate
  • Customer Success or Account Management experience
  • Commercially minded
  • Ability to work autonomously

Work Rights

Not specified

Tailored Resume

Cover Letter