JLL empowers employees to shape the future of real estate by combining world-class services, advisory, and technology for clients
Job Summary
JLL empowers employees to shape the future of real estate by combining world-class services, advisory, and technology for clients.
The Customer Success Manager serves as a trusted advisor to senior stakeholders while leading end-to-end software implementations and project delivery.
This role requires orchestrating resources across Product, Support, Professional Services, and Sales teams to ensure client success from implementation through long-term partnership.
Matching Summary
JLL empowers employees to shape the future of real estate by combining world-class services, advisory, and technology for clients.
Skills & Requirements
Must-have
Enterprise software implementation leadership
Executive stakeholder relationship management
Cross-functional project orchestration
Workflow optimization and testing
Change management consulting
Nice-to-have
Commercial real estate technology expertise
UK regional market knowledge
AI-driven application analysis experience
Strategic expansion planning skills
Key Requirements
Proven track record in complex software implementations
Experience leading enterprise-level project delivery
Ability to engage C-suite stakeholders effectively