Associate It Service Desk Analyst Tier 2

AdventHealth

ALTAMONTE SPRINGS, Florida, USA
$19.22 - $35.75 ph
Fully remote
Troubleshoot hardware and software
Remote control technologies
Customer satisfaction
Joining AdventHealth is about being part of something bigger, a community that believes in the wholeness of each person and serves to uplift others in body, mind and spirit

Job Summary

  • Joining AdventHealth is about being part of something bigger, a community that believes in the wholeness of each person and serves to uplift others in body, mind and spirit.
  • The role involves analyzing, triaging, and resolving advanced remote hardware and software applications, utilizing remote control technologies to support customer needs.
  • Benefits from Day One include Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance, Paid Time Off, and a 403-B Retirement Plan, along with 4 Weeks 100% Paid Parental Leave.

Matching Summary

Joining AdventHealth is about being part of something bigger, a community that believes in the wholeness of each person and serves to uplift others in body, mind and spirit.

Salary

$19.22 - $35.75

Skills & Requirements

Must-have

  • troubleshoot hardware and software
  • remote control technologies
  • customer satisfaction
  • advanced remote hardware and software applications

Nice-to-have

  • uplift others in body, mind and spirit
  • purpose-minded team
  • whole person well-being resources

Key Requirements

  • Associate Degree or 2 years related experience
  • 1+ year service desk experience
  • ITIL Foundation Certification preferred
  • CompTIA Network+ preferred
  • CompTIA A+ Certification preferred
  • Microsoft Certified Professional preferred

Work Rights

Not specified

Tailored Resume

Cover Letter