Bilingual Customer Success Specialist-part Time- En/fr (remote)

Staples Business

Richmond Hill, ON, Canada
Fully remote
Bilingual in french and english
Excellent computer literacy
Minimum 2 years contact centre experience
You will investigate and resolve customer problems for Staples Canada

Job Summary

  • You will investigate and resolve customer problems for Staples Canada.
  • The role involves liaising with customers via various channels to ensure satisfaction.
  • Staples Canada values diversity and is committed to an inclusive work environment.

Matching Summary

You will investigate and resolve customer problems for Staples Canada.

Skills & Requirements

Must-have

  • Bilingual in French and English
  • Excellent computer literacy
  • Minimum 2 years Contact Centre experience

Nice-to-have

  • Above average interpersonal skills
  • Flexible with working shifts
  • Curious and passionate individuals

Key Requirements

  • Post-secondary education required
  • Sound knowledge of Staples processes and systems

Work Rights

Not specified

Tailored Resume

Cover Letter