Base: $39,930 - $43,923; bonus/equity: not specifi...
Customer-facing service delivery
Maintenance request processing
Key inventory administration
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center
Job Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance with benefits including health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, and retirement programs.
The University of Arkansas is committed to equal opportunity and conducts background checks including criminal and sex offender registry checks as part of the hiring process.
Matching Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
Salary
Base: $39,930 - $43,923; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement programs
Skills & Requirements
Must-have
Customer-facing service delivery
Maintenance request processing
Key inventory administration
Use of computerized maintenance systems
Effective oral and written communication
Microsoft Office proficiency
Nice-to-have
Knowledge of facility management processes
Familiarity with Workday system
Good customer service skills
Data analysis and reporting skills
Ability to maintain harmonious work relationships
Key Requirements
High school diploma or equivalent
At least two years related experience
Criminal background check
Sex offender registry check
Ability to legally work in the United States
Work Rights
Must have legal authority to work in the United States