Manager - Crm - Marketing Platform Ops

Novartis

Hyderabad, India
Hybrid
Veeva crm or salesforce life sciences cloud expertise
Deep understanding of pharma commercial operations
Strong stakeholder management and influencing skills
This role acts as a critical bridge between country business teams and global product teams to ensure local needs are represented while driving standardized CRM adoption

Job Summary

  • This role acts as a critical bridge between country business teams and global product teams to ensure local needs are represented while driving standardized CRM adoption.
  • The ideal candidate must possess strong functional expertise in CRM platforms like Veeva or Salesforce and the ability to influence stakeholders across Sales, Medical, and KAM functions.
  • Novartis offers a mission-driven environment focused on reimaging medicine to improve and extend people's lives through diverse and inclusive teams.

Matching Summary

This role acts as a critical bridge between country business teams and global product teams to ensure local needs are represented while driving standardized CRM adoption.

Skills & Requirements

Must-have

  • Veeva CRM or Salesforce Life Sciences Cloud expertise
  • Deep understanding of pharma commercial operations
  • Strong stakeholder management and influencing skills

Nice-to-have

  • Experience in CRM transformation or migration programs
  • Exposure to change management and training initiatives
  • Global rollout program experience across multiple countries

Key Requirements

  • Considerable functional expertise in CRM platforms
  • Understanding of Sales, Medical, and Key Account Management operations
  • Ability to work in cross-functional, multi-geography environments

Work Rights

Not specified

Tailored Resume

Cover Letter