Bilingual Customer Service Representative (remote Ga)
Oscar Health
Georgia, United States
Base: $19.00 ph; bonus: + $1.00 ph upon bilingual ...
Fully remote (with occasional travel for team meetings and events)
Bilingual in spanish and english
High-volume customer-focused setting experience
Healthcare industry experience
Oscar Health is seeking a Bilingual Customer Service Representative to join their Member and Provider Services team remotely in Georgia. The role involves managing customer interactions and back office tasks in a fast-paced environment, with a focus on serving members effectively
Job Summary
Oscar is the first health insurance company built around a full stack technology platform focused on serving members.
The role involves managing an assigned caseload while maintaining service delivery, productivity, and quality expectations.
Employees are eligible for benefits including medical, dental, vision, paid holidays, sick time, parental leave, and a 401(k) plan.
Matching Summary
Match Score: 85
Oscar Health is seeking a Bilingual Customer Service Representative to join their Member and Provider Services team remotely in Georgia. The role involves managing customer interactions and back office tasks in a fast-paced environment, with a focus on serving members effectively.
Salary
Base: $19.00 per hour; Bonus: Additional $1.00 per hour upon bilingual assessment completion; Benefits: Medical, dental, vision, 401(k), 15 days vacation accrual
Skills & Requirements
Must-have
Bilingual in Spanish and English
High-volume customer-focused setting experience
Healthcare industry experience
Compliance with PHI standards
Nice-to-have
Strong quantitative or analytical skills
Experience manipulating accurate data
Advanced Google Suite capabilities
Key Requirements
1+ years high-volume customer service experience
6+ months healthcare experience
High school diploma or GED
Full professional proficiency in Spanish and English