Claims Intake Analyst (fnol)

AIG

Not specified; not specified; comprehensive benefi...
**
Fully bilingual spanish and english
Data entry accuracy and speed
Monitor fnol inbox daily
** AIG is seeking a Claims Intake Analyst (FNOL) to handle initial claim reports from policyholders, ensuring accurate setup in their claims management system. The ideal candidate should possess strong customer service skills, be detail-oriented, bilingual in English and Spanish, and thrive in a fast-paced environment. **

Job Summary

  • This role is responsible for handling initial claim reports from policyholders, agents, and third parties to ensure timely setup into the claims management system.
  • The ideal candidate must be fully bilingual with fluid communication skills in both Spanish and English for oral and written interactions.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its team members.

Matching Summary

Match Score: 75

** AIG is seeking a Claims Intake Analyst (FNOL) to handle initial claim reports from policyholders, ensuring accurate setup in their claims management system. The ideal candidate should possess strong customer service skills, be detail-oriented, bilingual in English and Spanish, and thrive in a fast-paced environment. **

Salary

Not specified; Not specified; Comprehensive benefits package included

Skills & Requirements

Must-have

  • Fully bilingual Spanish and English
  • Data entry accuracy and speed
  • Monitor FNOL inbox daily
  • Navigate multiple systems including MS Office

Nice-to-have

  • Basic knowledge of insurance terminology
  • Empathy and customer service orientation
  • Problem solving for unusual situations
  • Adaptability in fast-paced environment

Key Requirements

  • Associates degree or equivalent
  • Experience in customer service role
  • Must be able to communicate fluidly in Spanish and English

Work Rights

Not specified

Tailored Resume

Cover Letter