Bilingual Customer Service Representative

Ukiah Waste Solutions, Inc., a Waste Connections company

Ukiah, CA, US
Base: $21-$22 ph; bonus/equity: not specified; ben...
Bilingual english and spanish communication
2 years of customer service experience
Proficiency in ms word and excel
The role involves resolving customer issues concerning service or billing while demonstrating empathy

Job Summary

  • The role involves resolving customer issues concerning service or billing while demonstrating empathy.
  • Employees will interact with customers by phone and in person to receive orders and resolve complaints.
  • The company offers competitive benefits including medical, dental, vision, and a 401K retirement plan.

Matching Summary

The role involves resolving customer issues concerning service or billing while demonstrating empathy.

Salary

Base: $21-$22 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401K

Skills & Requirements

Must-have

  • Bilingual English and Spanish communication
  • 2 years of customer service experience
  • Proficiency in MS Word and Excel
  • Typing and 10-key skills required
  • Ability to work in high call volume environment

Nice-to-have

  • Experience with proprietary operational systems
  • Demonstrated empathy and sensitivity
  • Individual initiative and creativity
  • Sales solicitation skills
  • Fast-paced cooperative team environment

Key Requirements

  • High school diploma or equivalent preferred
  • Must be bilingual in English and Spanish
  • 2 years of Customer Service experience required

Work Rights

Not specified

Tailored Resume

Cover Letter