6 Months Customer Service Analyst - Financial Services (Up to $4010) #NKA

RECRUIT EXPRESS PTE LTD

Singapore, Singapore
Base: up to $4,010; bonus: half month bonus; benef...
Handle hotline and email enquiries
Manage account opening processes
Perform call verification tasks
The role involves managing service hotlines, emails, and counters for direct clients and financial advisors

Job Summary

  • The role involves managing service hotlines, emails, and counters for direct clients and financial advisors.
  • Candidates will deliver excellent customer service by providing accurate advice to achieve first call resolution.
  • The position offers a salary of up to $4010 plus a half-month bonus for a 6-month contract.

Matching Summary

Match Score: 75

The role involves managing service hotlines, emails, and counters for direct clients and financial advisors.

Salary

Base: Up to $4010; Bonus: Half month bonus; Benefits: Not specified

Skills & Requirements

Must-have

  • Handle hotline and email enquiries
  • Manage account opening processes
  • Perform call verification tasks
  • Provide prompt customer advice
  • Work with financial advisors

Nice-to-have

  • Customer centric mindset
  • Strong written communication skills
  • Good interpersonal skills
  • Meticulous and organized approach
  • Ability to work independently

Key Requirements

  • Diploma or Degree required
  • 1 to 3 years relevant experience
  • Operational knowledge in financial institute advantageous

Work Rights

Not specified

Tailored Resume

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