Customer Banking Specialist - Newtown

CommBank

Newtown, AU
Part time, onsite (16 hours per week)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a part-time Customer Banking Specialist for their Newtown branch, focusing on delivering exceptional customer service and financial solutions. The role involves engaging with customers to assess their banking needs, providing support on various financial products, and promoting the use of in-branch technology

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Newtown Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for their Newtown branch, focusing on delivering exceptional customer service and financial solutions. The role involves engaging with customers to assess their banking needs, providing support on various financial products, and promoting the use of in-branch technology.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Champion risk-adverse culture

Nice-to-have

  • Financial Services experience
  • Retail or Hospitality experience
  • Articulate financial terms clearly
  • Ask the right questions
  • Act with integrity
  • Place customer at the centre
  • Work in busy retail environment

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills
  • Ability to ask the right questions
  • Ability to work in a busy, commercial and driven retail environment
  • Genuine interest in building a career with CommBank

Work Rights

Not specified

Tailored Resume

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