Customer Care Associate (night Shift)

Redspher Real-time Transports Solution

On-site
Excellent interpersonal and communication skills
Ability to work under pressure in fast-paced environment
Strong time management and organizational skills
Redspher is seeking a Customer Care Associate for the night shift to provide front-line support for customers and carriers in the logistics industry. The role requires excellent communication skills, attention to detail, and the ability to handle multiple priorities in a fast-paced environment

Job Summary

  • The role serves as front-line support for customers and carriers to ensure transport processes meet quality standards.
  • Responsibilities include proactive monitoring of shipments, resolving issues impacting delivery performance, and escalating deviations to management.
  • The position requires working night shifts from 6 p.m. to 6 a.m., Monday through Sunday.

Matching Summary

Match Score: 85

Redspher is seeking a Customer Care Associate for the night shift to provide front-line support for customers and carriers in the logistics industry. The role requires excellent communication skills, attention to detail, and the ability to handle multiple priorities in a fast-paced environment.

Skills & Requirements

Must-have

  • Excellent interpersonal and communication skills
  • Ability to work under pressure in fast-paced environment
  • Strong time management and organizational skills

Nice-to-have

  • Creative qualitative problem-solving skills
  • Passion for delivering first-class customer service
  • German language proficiency considered a plus

Key Requirements

  • Junior profile with 1 year operational experience preferred
  • Excellent written and verbal English skills required
  • German language skills are a plus

Work Rights

Not specified

Tailored Resume

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