Reservations Supervisor

Sofitel Brisbane Central

Woolloomooloo, Australia
**
Process and input reservations
Manage cancellations and release dates
Handle group billing issues
** The Reservations Supervisor position at Sofitel Brisbane Central seeks a dedicated professional with supervisory experience and strong computer skills. The role focuses on managing reservations, ensuring guest satisfaction, and maintaining high operational standards within a diverse and inclusive hotel environment. **

Job Summary

  • At Accor, we believe that hospitality is a work of heart, fostering a diverse and inclusive workplace that values every team member's contribution.
  • Key responsibilities include processing reservations, managing group bookings and billing, enforcing stop sells, and actively upselling to maximize revenue.
  • Benefits include learning programs, employee discounts on accommodation and F&B worldwide, complimentary duty meals, and mental health support.

Matching Summary

Match Score: 75

** The Reservations Supervisor position at Sofitel Brisbane Central seeks a dedicated professional with supervisory experience and strong computer skills. The role focuses on managing reservations, ensuring guest satisfaction, and maintaining high operational standards within a diverse and inclusive hotel environment. **

Skills & Requirements

Must-have

  • Process and input reservations
  • Manage cancellations and release dates
  • Handle group billing issues
  • Enforce stop sells
  • Upsell room types and rates
  • Coordinate group reservations
  • Check arrivals list daily

Nice-to-have

  • Work with purpose and feel valued
  • Diverse and inclusive workplace
  • Positive selling approach
  • Multicultural awareness
  • Initiative in a dynamic environment
  • Flexible and embrace change

Key Requirements

  • Minimum 2 years similar experience
  • Supervisory experience and qualifications
  • Strong computer and systems skills
  • Opera system proficiency preferred
  • Ability to work varied shifts
  • Time management and multitasking skills
  • Confident communication and negotiation skills
  • Work rights in Australia
  • Willing to undergo police check

Work Rights

Work rights in Australia

Tailored Resume

Cover Letter