Base: $82,875 to $121,550; bonus/equity: not speci...
Hybrid
End-to-end warranty process ownership
Cross-functional collaboration with engineering
Data analysis for warranty trends and risks
Dematic Corp is seeking a Warranty Program Manager to enhance and oversee its warranty programs, focusing on customer satisfaction and operational efficiency. The ideal candidate will have a strong background in warranty management, engineering, and quality, and will thrive in a collaborative, data-driven environment
Job Summary
This role owns the end-to-end warranty process from terms to resolution while driving efficiency and cost optimization.
The position requires collaborating with Project Engineering, Manufacturing, and R&D to reduce recurring issues and improve system performance.
Candidates must possess strong analytical skills to forecast risks and present regular updates on warranty performance to senior leadership.
Matching Summary
Match Score: 85
Dematic Corp is seeking a Warranty Program Manager to enhance and oversee its warranty programs, focusing on customer satisfaction and operational efficiency. The ideal candidate will have a strong background in warranty management, engineering, and quality, and will thrive in a collaborative, data-driven environment.
Salary
Base: $82,875 to $121,550; Bonus/Equity: Not specified; Benefits: Competitive Compensation and Benefits
Skills & Requirements
Must-have
End-to-end warranty process ownership
Cross-functional collaboration with engineering
Data analysis for warranty trends and risks
Customer issue resolution and blocking issues
Strategic cost optimization initiatives
Nice-to-have
Lean Six Sigma or Quality certification
Direct customer contact experience
SAP working experience
Proven engineering background preferred
Influence-driven collaborative environment
Key Requirements
Bachelor's degree in Business, Engineering, or related field
5+ years of experience in warranty management or quality