Home-based Customer Service Representative

DCX

Remote
Base: php 50,000 – 55,000; bonus/equity: not speci...
High daily call volume handling
Proficient in sap business one erp
Strong phone communication skills
We’re looking for a Home-Based Customer Service Representative to support our U.S.-based client in the promotional apparel industry

Job Summary

  • We’re looking for a Home-Based Customer Service Representative to support our U.S.-based client in the promotional apparel industry.
  • This is a phone-heavy role where you’ll serve as the primary point of contact for customers by phone and email, managing orders and ensuring timely fulfillment.
  • We offer industry-leading salary packages, permanent work-from-home setup, company equipment, internet stipends, HMO coverage, PTO credits, and career skills training.

Matching Summary

We’re looking for a Home-Based Customer Service Representative to support our U.S.-based client in the promotional apparel industry.

Salary

Base: PHP 50,000 – 55,000; Bonus/Equity: Not specified; Benefits: HMO coverage, PTO, internet stipend, company equipment

Skills & Requirements

Must-have

  • High daily call volume handling
  • Proficient in SAP Business One ERP
  • Strong phone communication skills
  • Customer-focused problem solving
  • Microsoft Excel or Google Sheets proficiency
  • Overnight or US hours availability

Nice-to-have

  • Bilingual English/Spanish
  • Knowledge of apparel decoration methods
  • Team player with proactive mindset
  • KPI-driven performance orientation
  • Calm and patient under pressure

Key Requirements

  • 5–8 years customer service experience
  • Bachelor's degree in related field
  • Strong to native English proficiency
  • Ability to work overnight or US hours

Work Rights

Not specified

Tailored Resume

Cover Letter