Customer Service Rep

Libertyville Bank And Trust

Northbrook, IL, United States
Hourly rate: $17.30-$22.60; bonus eligibility: ann...
On-site
Answering incoming calls and web chats
Resolving customer issues
Researching account issues
Libertyville Bank and Trust is seeking a Customer Service Representative to join their team in Northbrook, IL. The role involves assisting customers through calls and web chats, resolving issues, and requires at least one year of customer service experience

Job Summary

  • As a Customer Service Representative, you will be responsible for answering incoming calls/web chats and assisting customers by providing information or resolving issues.
  • We have a culture that encourages an entrepreneurial spirit and offer multiple opportunities for development and upward mobility.
  • Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement.

Matching Summary

Match Score: 85

Libertyville Bank and Trust is seeking a Customer Service Representative to join their team in Northbrook, IL. The role involves assisting customers through calls and web chats, resolving issues, and requires at least one year of customer service experience.

Salary

Hourly rate: $17.30-$22.60; Bonus eligibility: Annual bonus; Benefits: Comprehensive benefit package

Skills & Requirements

Must-have

  • Answering incoming calls and web chats
  • Resolving customer issues
  • Researching account issues
  • Entering Check-By-Phone payments

Nice-to-have

  • Award-winning culture
  • Entrepreneurial spirit
  • Opportunities for upward mobility

Key Requirements

  • 1+ years customer service experience
  • Ability to work 10:00am to 7:00pm shift
  • Prior call center or finance experience preferred
  • High school diploma or equivalent
  • Basic computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter