FWD Group is a pan-Asian life and health insurance business serving approximately 30 million customers across 10 markets with a tech-enabled and customer-led approach
Job Summary
FWD Group is a pan-Asian life and health insurance business serving approximately 30 million customers across 10 markets with a tech-enabled and customer-led approach.
The Senior Manager will lead multiple workstreams for customer website platforms and digital dashboards to maximize digital adoption and straight through processing across regional markets.
The role involves collaborating with stakeholders, applying design thinking, coaching Agile practices, and driving digital platform roadmaps to achieve business performance metrics.
Matching Summary
FWD Group is a pan-Asian life and health insurance business serving approximately 30 million customers across 10 markets with a tech-enabled and customer-led approach.
Skills & Requirements
Must-have
Digital product platform management
Agile software delivery (Scrum)
Product backlog management with JIRA
Design thinking methodologies
Cross-functional stakeholder engagement
Regional digital platform scalability
Nice-to-have
eCommerce / InsurTech-Fintech experience
Mentoring in Scrum environment
Embedded emerging technologies
Data-driven UX/UI collaboration
Business acumen in digital analytics
Key Requirements
University degree in Business or IT
10+ years working experience
6+ years in Financial Services
Experience in product management and delivery of digital platforms