It Field Support Specialist Category Location Columbia, Md
Power3 Solutions
Columbia, MD, USA
$65,000-$70,000 py
On-site
Troubleshoot and repair hardware
Install and configure workstations
Maintain fiber optic modems
The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment
Job Summary
The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.
Responsibilities include troubleshooting, repairing, installing, and configuring various IT equipment, as well as maintaining government and/or vendor-manufactured fiber optic modems and associated cabling.
Benefits include a Health Plan for Medical, Dental and Vision, 401k with 6% Match, 3 Weeks Paid Leave, and 11 Federal Holidays.
Matching Summary
The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.
Salary
$65,000-$70,000
Skills & Requirements
Must-have
Troubleshoot and repair hardware
Install and configure workstations
Maintain fiber optic modems
Support end-user connectivity
Work with end-users remotely
Nice-to-have
Analyze existing requirements
Develop hardware installation schedules
Prepare site installation reports
Train site personnel
Key Requirements
High school/GED and 2-4 years of experience
Associate’s degree in technical field and 2 years of experience