Patient Financial Service Rep Call Center

Banner Medical Group

Casper, Wyoming, US
Answering incoming calls
Scheduling patient appointments
Verifying insurance coverage
Banner Health was recently recognized on Forbes inaugural list of America’s Dream Employers 2025

Job Summary

  • Banner Health was recently recognized on Forbes inaugural list of America’s Dream Employers 2025.
  • In this very busy position you will responsible for answering incoming calls from patients who may need to schedule appointments, returning calls to their providers team or needing to send a message to their primary care providers.
  • This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards.

Matching Summary

Banner Health was recently recognized on Forbes inaugural list of America’s Dream Employers 2025.

Skills & Requirements

Must-have

  • answering incoming calls
  • scheduling patient appointments
  • verifying insurance coverage
  • collecting patient liability
  • patient financial guidance
  • customer service/communication skills

Nice-to-have

  • small-town feel community
  • mountain trails and fishing access
  • workplace excellence and happiness
  • proactive interpersonal communications

Key Requirements

  • High school diploma/GED or equivalent
  • 1+ years patient financial services experience
  • Ability to manage multiple tasks
  • Strong office software knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter