The GB Plan Design Quality Analyst ensures adherence to defined processes and client service standards for new plan setups and amendments
Job Summary
The GB Plan Design Quality Analyst ensures adherence to defined processes and client service standards for new plan setups and amendments.
Key responsibilities include conducting quality reviews, communicating findings, identifying areas for improvement, and initiating process improvements.
The company offers empowerment for career growth, recognition, support in a flexible environment, and a commitment to well-being and inclusion.
Matching Summary
The GB Plan Design Quality Analyst ensures adherence to defined processes and client service standards for new plan setups and amendments.
Skills & Requirements
Must-have
Quality reviews of systems coded
Communicate findings to management
Identify areas of improvement
Proficient with GB applications
Knowledge of GB systems
MS Office Applications proficiency
Nice-to-have
Plan Design experience
Flexibility and judgment
Sense of urgency
Self-directed and motivated
Communicate with tact and diplomacy
Flexible to change
Understand and mitigate risk
Key Requirements
Effective or highly effective in current role
Must be proficient with GB applications and processes