Service Desk Support Specialist

Summit Home Mortgage LLC

Onsite
Experience with desktop and server operating systems
Good written and oral communication skills
Ability to effectively prioritize tasks
Summit Home Mortgage LLC is seeking a Service Desk Support Specialist to provide technical support to end users and resolve help requests. The ideal candidate will have experience in IT support, strong problem-solving skills, and a commitment to customer service in a collaborative work environment

Job Summary

  • At Newrez, we bring big thinkers and caring doers together to make home happen.
  • The Service Desk Support Specialist is responsible for ensuring proper computer operation for end users.
  • We offer benefits that support you in every aspect of your life, including medical, dental, and vision insurance.

Matching Summary

Match Score: 85

Summit Home Mortgage LLC is seeking a Service Desk Support Specialist to provide technical support to end users and resolve help requests. The ideal candidate will have experience in IT support, strong problem-solving skills, and a commitment to customer service in a collaborative work environment.

Skills & Requirements

Must-have

  • Experience with desktop and server operating systems
  • Good written and oral communication skills
  • Ability to effectively prioritize tasks

Nice-to-have

  • Exceptional customer service orientation
  • Strong documentation skills
  • Ability to absorb and retain information quickly

Key Requirements

  • Associates degree or related job experience
  • 2-4 years related work experience

Work Rights

Not specified

Tailored Resume

Cover Letter