Client Service Excellence Representative

Vanguard UK

Scottsdale, AZ, US
Base: $52,000-$72,000; bonus/equity: quarterly per...
Hybrid
3+ years customer-facing experience
Strong interpersonal and crm skills
Inbound phone communication expertise
Vanguard UK is seeking a Client Service Excellence Representative to join their hybrid team in Scottsdale, AZ. The role focuses on providing exceptional client support through inbound calls, assisting with account-related needs, and requires a passion for helping others and a commitment to learning

Job Summary

  • The role involves connecting with clients via inbound phone calls to assist with account-related needs and financial inquiries.
  • Total potential compensation includes a base salary of $52,000-$72,000 plus quarterly performance bonuses and milestone rewards up to $20,000.
  • This position requires obtaining the SIE license within 14 days and eventually holding Series 7 and 63 regulatory licenses.

Matching Summary

Match Score: 85

Vanguard UK is seeking a Client Service Excellence Representative to join their hybrid team in Scottsdale, AZ. The role focuses on providing exceptional client support through inbound calls, assisting with account-related needs, and requires a passion for helping others and a commitment to learning.

Salary

Base: $52,000-$72,000; Bonus/Equity: Quarterly performance bonuses, merit increases, company bonuses, up to $15k licensing bonus, $10k-$20k milestones; Benefits: Financial stability, career longevity, balance

Skills & Requirements

Must-have

  • 3+ years customer-facing experience
  • Strong interpersonal and CRM skills
  • Inbound phone communication expertise

Nice-to-have

  • Passion for helping others
  • Owner's mindset for client outcomes
  • Desire for long-term career stability

Key Requirements

  • Series 7 and 63 regulatory license
  • SIE exam completion within 14 days
  • High school or bachelor's degree
  • Living within 50 miles of Scottsdale, AZ
  • US work authorization (no visa sponsorship)

Work Rights

Must be eligible to work in US without sponsorship

Tailored Resume

Cover Letter