Support the strategy and roadmap for all Baggage Products at Qantas, driving commercial value across physical and digital CX
Job Summary
Support the strategy and roadmap for all Baggage Products at Qantas, driving commercial value across physical and digital CX.
This critical role is responsible for driving product development, innovation, and performance, ensuring the delivery of a seamless and exceptional customer experience while meeting commercial objectives.
Enjoy heavily discounted air travel within Australia and across the globe, as well as exclusive deals on accommodation and holidays, plus flexible leave options and access to thousands of rewards.
Matching Summary
Support the strategy and roadmap for all Baggage Products at Qantas, driving commercial value across physical and digital CX.
Skills & Requirements
Must-have
Product strategy and roadmap development
Customer insights and human-centred design
Product development and innovation
Commercial objectives and value
End-to-end baggage journey enhancement
Nice-to-have
Creativity and passion encouraged
Personal and professional growth opportunities
Team collaboration and support
Key Requirements
10+ years' experience in product management, customer experience, customer strategy, or product development
Tertiary qualification in commerce, business, or a related discipline
Right to work in Australia / New Zealand without restriction or sponsorship
Work Rights
Right to work in Australia / New Zealand without restriction or sponsorship