Serve as a trusted advisor and named resource for Salesforce customers, forging deep relationships and maintaining awareness of their key events, needs, and value drivers
Job Summary
Serve as a trusted advisor and named resource for Salesforce customers, forging deep relationships and maintaining awareness of their key events, needs, and value drivers.
Act as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion.
Cultivate and maintain stakeholder relationships with customer's IT and business executive leadership, sponsors, and decision-makers.
Matching Summary
Serve as a trusted advisor and named resource for Salesforce customers, forging deep relationships and maintaining awareness of their key events, needs, and value drivers.
Skills & Requirements
Must-have
Salesforce CRM platform use
Technical solutions development
Solutions architecture
Salesforce Nonprofit Cloud experience
Cross-functional team leadership
Executive stakeholder management
Nice-to-have
AI Associate certification
Sales Cloud Consultant certification
Service Cloud Consultant certification
Experience with NGO customers
Key Requirements
Minimum 7 years of work experience
4+ years of management consulting services experience
Experience with Salesforce Nonprofit Cloud or competing platform
Exceptional communication and presentation skills
Ability to translate technical concepts to business terms