Réceptionniste (h/f/x)

Sofitel Sydney Wentworth

Issy, France
Base: not specified; bonus/equity: 13th month sala...
On-site
Customer service and guest reception
Check-in and check-out procedures
Opera hotel management system
Assure a warm, efficient, and quality-standard compliant welcome to guests while managing administrative and IT procedures related to check-in and check-out

Job Summary

  • Assure a warm, efficient, and quality-standard compliant welcome to guests while managing administrative and IT procedures related to check-in and check-out.
  • Collaborate closely with hotel services, ensure client satisfaction by responding to requests, and promote hotel services to clients.
  • Enjoy benefits including monthly meal allowances, 13th month salary after 2 months, 75% transport reimbursement, mobility allowance, preferential parking rates, and advantageous family health insurance.

Matching Summary

Assure a warm, efficient, and quality-standard compliant welcome to guests while managing administrative and IT procedures related to check-in and check-out.

Salary

Base: Not specified; Bonus/Equity: 13th month salary after 2 months; Benefits: Monthly meal allowances, transport reimbursement, mobility allowance, preferential parking, family health insurance

Skills & Requirements

Must-have

  • Customer service and guest reception
  • Check-in and check-out procedures
  • OPERA hotel management system
  • Multilingual communication skills
  • Cash handling and control
  • Team collaboration
  • Security and safety protocol adherence

Nice-to-have

  • Passion for client satisfaction
  • Flexibility and versatility
  • Attention to detail
  • Initiative and organizational skills
  • Knowledge of tourist information
  • Experience with hospitality sales

Key Requirements

  • Fluent English and second language
  • Experience with OPERA software
  • Strong communication skills
  • Customer service orientation
  • Ability to work in a team
  • Knowledge of safety and evacuation procedures

Work Rights

Not specified

Tailored Resume

Cover Letter