Success Architect

Salesforce

Multiple Locations
Base: $123,100 - $186,300 annually; base: $147,400...
Informatica master data management product suite
Post-sales support or consulting
Enterprise software solutions
Serve as the highest escalation point for complex, high-impact technical challenges, providing architectural guidance and driving root cause analysis

Job Summary

  • Serve as the highest escalation point for complex, high-impact technical challenges, providing architectural guidance and driving root cause analysis.
  • Work cross-functionally with Product, R&D, and Engineering teams while mentoring engineers and setting the technical bar for the support organization.
  • Utilize Gen AI and other advanced technologies to provide consistent, high-quality support and enhance customer satisfaction.

Matching Summary

Serve as the highest escalation point for complex, high-impact technical challenges, providing architectural guidance and driving root cause analysis.

Salary

Base: $123,100 - $186,300 annually; Base: $147,400 - $202,600 annually in select cities; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Informatica Master Data Management product suite
  • Post-sales support or consulting
  • Enterprise software solutions
  • Cloud and on-premise software architectures
  • Software architecture and system design
  • Advanced problem-solving abilities

Nice-to-have

  • AI and advanced technologies
  • Customer-focused collaboration
  • Proactive customer engagements
  • Mentoring technical staff
  • Trailblazer mindset

Key Requirements

  • 15+ years of relevant professional experience
  • Bachelor's degree in Computer Science or equivalent
  • Expert level knowledge on Informatica MDM
  • Experience in Pre-sales or Post-sales consulting
  • Proven technical knowledge of deployment architectures
  • Deep technical expertise in cloud platforms

Work Rights

Not specified

Tailored Resume

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