Customer Service Representative

EML

Parramatta, Australia
Not specified; not specified; generous employee be...
Fully remote
Inbound and outbound calls
Claim administration duties
Microsoft office suite proficiency
The role involves assisting injured workers and employers with the claim process to ensure timely access to services

Job Summary

  • The role involves assisting injured workers and employers with the claim process to ensure timely access to services.
  • Employees will play an integral part in a supportive business unit helping make a positive impact on an injured worker's life.
  • The company offers comprehensive benefits including up to 16 weeks paid parental leave and a corporate wellbeing program.

Matching Summary

The role involves assisting injured workers and employers with the claim process to ensure timely access to services.

Salary

Not specified; Not specified; Generous employee benefits included

Skills & Requirements

Must-have

  • inbound and outbound calls
  • claim administration duties
  • Microsoft Office Suite proficiency

Nice-to-have

  • high level of empathy
  • solution focused mindset
  • comfortable with multi-system environment

Key Requirements

  • Full time permanent position starting April 20th 2026
  • Based in Parramatta office with remote flexibility

Work Rights

Not specified

Tailored Resume

Cover Letter