Communications And Reservations Agent

W Brisbane

Athens, Greece
On-site
Reservation processing
Guest communication
Room availability management
Process all reservation requests, changes, and cancellations received by phone, fax, or mail

Job Summary

  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
  • Welcome and acknowledge all guests according to company standards and anticipate and address their service needs.
  • Follow all company policies and procedures, ensure professional appearance, and maintain confidentiality of proprietary information.

Matching Summary

Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

Skills & Requirements

Must-have

  • Reservation processing
  • Guest communication
  • Room availability management
  • Policy explanation
  • Data entry

Nice-to-have

  • Customer service orientation
  • Attention to detail
  • Multilingual skills
  • Team collaboration

Key Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience required
  • No supervisory experience required

Work Rights

Not specified

Tailored Resume

Cover Letter