This role manages daily operations of enterprise connectivity services including SASE, firewalls, and VPNs while ensuring stable voice and video communication
Job Summary
This role manages daily operations of enterprise connectivity services including SASE, firewalls, and VPNs while ensuring stable voice and video communication.
The successful candidate will oversee supplier relationships, manage SLAs, and drive automation initiatives to improve network service provisioning and reporting.
KONE fosters an innovative culture focused on sustainability, ethical business practices, and employee engagement where individual contributions are highly valued.
Matching Summary
This role manages daily operations of enterprise connectivity services including SASE, firewalls, and VPNs while ensuring stable voice and video communication.
Skills & Requirements
Must-have
5+ years IT operations experience
SASE and GSIP platform management
Network security and firewall administration
Supplier and managed services oversight
SSL certificate and VPN management
Nice-to-have
Voice protocol (SIP) understanding
Cloud networking exposure
ITIL service management framework knowledge
Cross-functional team leadership
LAN and SD-WAN familiarity
Key Requirements
Bachelor's degree in IT or Computer Science
5+ years experience in IT operations or network support
Proven experience in supplier management with managed services