Base: $4.59ph; bonus/equity: night shift bonus ava...
Fully remote
Windows and macos troubleshooting
Microsoft 365 and office applications
Active directory and backup solutions
Intelligent Technical Solutions is seeking a detail-oriented IT Technician I to provide remote IT support, focusing on both reactive and proactive tasks. The ideal candidate will have a strong customer service mindset, experience in troubleshooting Windows and macOS environments, and a passion for maintaining high service standards
Job Summary
This role involves delivering remote IT support to clients while ensuring systems remain stable and secure through both reactive and proactive tasks.
Candidates must possess strong troubleshooting skills for workstation operating systems, printers, and common business applications like Microsoft 365.
The position offers comprehensive benefits including health plans, paid time off starting at 15 days, and company-paid training and certifications.
Matching Summary
Match Score: 75
Intelligent Technical Solutions is seeking a detail-oriented IT Technician I to provide remote IT support, focusing on both reactive and proactive tasks. The ideal candidate will have a strong customer service mindset, experience in troubleshooting Windows and macOS environments, and a passion for maintaining high service standards.
Salary
Base: $4.59/hr; Bonus/Equity: Night Shift Bonus available; Benefits: Comprehensive Health Plans, Life Insurance, Paid Time Off
Skills & Requirements
Must-have
Windows and macOS troubleshooting
Microsoft 365 and Office applications
Active Directory and backup solutions
Endpoint security tools proficiency
24/7 shift availability
Home office with dual monitor setup
Nice-to-have
Managed Service Provider (MSP) experience
Strong customer service skills
Team-first mindset
Vendor coordination experience
Excellent English communication
Key Requirements
CompTIA A+, Network+, or Security+ certification preferred
Minimum 8GB RAM computer with specific processor requirements