Network & Field Services Technician

Medhost

Carrollton, GA, US
Base: ~$42,000pyear; bonus/equity: + on-call pyy, ...
Fully remote
Install and configure hardware and software
Troubleshoot windows systems and networks
Travel to customer locations for support
This role combines Level 1–3 IT support with field services to install and maintain proprietary law enforcement software

Job Summary

  • This role combines Level 1–3 IT support with field services to install and maintain proprietary law enforcement software.
  • Technicians are responsible for troubleshooting hardware and software while traveling up to 40% of the time to customer sites.
  • The position offers a base salary of approximately $42,000 per year with additional pay for on-call duties and overtime.

Matching Summary

This role combines Level 1–3 IT support with field services to install and maintain proprietary law enforcement software.

Salary

Base: ~$42,000/year; Bonus/Equity: Additional on-call pay, overtime, possible bonuses; Benefits: Not specified

Skills & Requirements

Must-have

  • Install and configure hardware and software
  • Troubleshoot Windows systems and networks
  • Travel to customer locations for support
  • Participate in rotating on-call schedule
  • Pass fingerprint-based background check

Nice-to-have

  • Experience with Active Directory and databases
  • Skills in PC imaging and network cabling
  • Strong communication and customer service skills
  • Technical degree or IT certifications
  • Experience with VOIP and Windows Server

Key Requirements

  • 0 to 2+ years of IT support experience
  • Clean driving record and reliable transportation
  • Ability to pass a fingerprint-based background check

Work Rights

Not specified

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