Proficiency in microsoft office and administration
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33CLUB PTE. LTD. is seeking a Club Receptionist in Singapore to manage member inquiries, provide concierge services, and support daily operations. The role requires excellent customer service skills and fluency in English and Mandarin, along with experience in the customer service industry.
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Job Summary
The role involves attending to all member queries, concerns, and requests via phone, email, and face-to-face interactions.
Employees are responsible for executing opening and closing procedures, handling cash floats, and managing event reservations.
The position requires fluency in both English and Mandarin to effectively service clients at the front desk.
Matching Summary
Match Score: 75
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33CLUB PTE. LTD. is seeking a Club Receptionist in Singapore to manage member inquiries, provide concierge services, and support daily operations. The role requires excellent customer service skills and fluency in English and Mandarin, along with experience in the customer service industry.
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Skills & Requirements
Must-have
Customer service experience in clubs or F&B
Fluent in English and Mandarin
Proficiency in Microsoft Office and administration
Ability to handle cash float and bill payments
Knowledge of security and emergency procedures
Nice-to-have
Experience managing challenging customers
Leadership skills to manage team in absence of executives
Strong interpersonal skills with all client levels
Ad-hoc task execution capability
Key Requirements
GCE 'O' level education or above
Minimum one year of related customer service experience