Customer Service Representative-1

Balboa Veterinary Medical Center

Multiple Locations
Client interaction and communication
Answering phone calls and inquiries
Scheduling appointments and managing calendar
Greet clients and their pets warmly upon arrival, answer phone calls, and respond to inquiries about services, appointments, and pet care

Job Summary

  • Greet clients and their pets warmly upon arrival, answer phone calls, and respond to inquiries about services, appointments, and pet care.
  • Address client concerns and complaints with empathy and professionalism, provide information on pet care, and follow up with clients after visits.
  • Work closely with veterinarians and veterinary technicians to ensure seamless communication and assist in preparing examination rooms.

Matching Summary

Greet clients and their pets warmly upon arrival, answer phone calls, and respond to inquiries about services, appointments, and pet care.

Skills & Requirements

Must-have

  • Client interaction and communication
  • Answering phone calls and inquiries
  • Scheduling appointments and managing calendar
  • Processing payments and billing
  • Maintaining accurate records
  • Computer systems and scheduling software proficiency

Nice-to-have

  • Compassionate and caring attitude
  • Team-oriented with positive outlook
  • Willingness to learn
  • Empathy and professionalism

Key Requirements

  • Previous experience in veterinary clinic
  • Knowledge of veterinary terminology

Work Rights

Not specified

Tailored Resume

Cover Letter