Customer Service Representative - Patient Registration - Team Lead

R1 RCM Inc.

Base: $16.00 - $22.95 ph; bonus/equity: not specif...
Answering phones and working on computers
Collecting patient and insurance information
Listening with compassion and easing anxiety
As our Customer Service Representative, you’ll work to help our patients check into the hospital

Job Summary

  • As our Customer Service Representative, you’ll work to help our patients check into the hospital.
  • To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones.
  • Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world.

Matching Summary

As our Customer Service Representative, you’ll work to help our patients check into the hospital.

Salary

Base: $16.00 - $22.95 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • Answering phones and working on computers
  • Collecting patient and insurance information
  • Listening with compassion and easing anxiety
  • Working across multiple screens and programs
  • Typing quickly and accurately

Nice-to-have

  • Comfortable seeing illness and injuries
  • Quick study with technology
  • Confident multi-tasker
  • Building rapport in real time

Key Requirements

  • High School Diploma or GED
  • Excellent customer service experience
  • Up to date on all vaccinations
  • Pass a drug test
  • Pass a background check

Work Rights

Not specified

Tailored Resume

Cover Letter