Beratung Und Support (m/w/d)

GPC Tools & Equipment Sydney

Not specified; not specified; benefits: 30 days va...
Not specified (potentially hybrid or onsite)
First and second level support experience
Catalog and dms system management
Fluent german language skills
GPC Tools & Equipment Sydney is seeking a candidate for the position of Beratung und Support, responsible for first and second-level customer support, managing client accounts, and providing training on company systems. The ideal candidate should have a background in customer service or technical fields, with fluent German language skills and a service-oriented attitude

Job Summary

  • The role involves providing first and second-level support to customers, sales teams, and internal departments via phone, ticket systems, and email.
  • Candidates will manage access accounts, handle certification processes, and conduct training sessions for clients and employees on catalog and DMS systems.
  • The company offers extensive benefits including 30 days of vacation, holiday pay, international career opportunities, and corporate benefits like job bike leasing.

Matching Summary

Match Score: 85

GPC Tools & Equipment Sydney is seeking a candidate for the position of Beratung und Support, responsible for first and second-level customer support, managing client accounts, and providing training on company systems. The ideal candidate should have a background in customer service or technical fields, with fluent German language skills and a service-oriented attitude.

Salary

Not specified; Not specified; Benefits: 30 days vacation, holiday pay, company pension, job bike leasing

Skills & Requirements

Must-have

  • First and Second Level Support experience
  • Catalog and DMS system management
  • Fluent German language skills

Nice-to-have

  • Service-oriented and solution-focused mindset
  • Independent and structured work style
  • Experience in customer service or e-commerce

Key Requirements

  • Completed vocational training in commercial, technical, or IT fields
  • Fluent German proficiency in speaking and writing
  • Relevant experience in customer service or e-commerce

Work Rights

Not specified

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