Service Car Driver

Sofitel Sydney Wentworth

Sharm El Sheikh, Egypt
On-site
Maintain hotel knowledge and services
Respond to guest queries
Handle guest complaints
Ensures effective handover by gaining information from the earlier shift and forwards all guest complaints or problems to the manager on duty

Job Summary

  • Ensures effective handover by gaining information from the earlier shift and forwards all guest complaints or problems to the manager on duty.
  • Responsible for the cleanliness, fuel status, and periodic maintenance of the vehicle, including exterior appearance, uniform, cleaning, and behavior.
  • Supports the organization of quality management systems, implementation and development of the system, and ensures the progress of the process within the system.

Matching Summary

Ensures effective handover by gaining information from the earlier shift and forwards all guest complaints or problems to the manager on duty.

Skills & Requirements

Must-have

  • Maintain hotel knowledge and services
  • Respond to guest queries
  • Handle guest complaints
  • Answer phone calls to standards
  • Control facility car keys
  • Maintain parking and key cabinet cleanliness
  • Ensure safe access to destinations
  • Maintain vehicle cleanliness and fuel
  • Adhere to occupational health and safety
  • Comply with speed limits
  • Protect guest and property safety
  • Establish friendly colleague relationships
  • Support facility image development
  • Responsible for energy saving
  • Maintain guest and employee privacy
  • Support quality management systems
  • Act according to published procedures
  • Protect biological diversity
  • Minimize consumption of resources
  • Implement energy saving measures
  • Eliminate and collect waste properly
  • Manage food safety systems

Nice-to-have

  • Create customer loyalty
  • Increase customer satisfaction
  • Develop facility image
  • Share environmental responsibilities
  • Increase environmental knowledge

Key Requirements

  • Vocational college diploma
  • At least 2 years of related work experience
  • 3 years driving license
  • Good command of English
  • Good command of Arabic

Work Rights

Not specified

Tailored Resume

Cover Letter